Plans that grow with your studio.

Yes - you can review a plan change from Billing. Upgrades show the unused credit from your current plan before any charge is made. Downgrades take effect at the end of your current billing cycle, so you keep what you already paid for.

Your trial ends without any charge — no card is required and nothing is billed automatically at trial end. If you haven't subscribed before your trial ends, you can still sign in, manage what you already set up, and download your files. Public access to everything you already set up still works for now, but uploading or setting up anything new requires a plan. Once you choose a plan, you complete each renewal payment yourself from Settings → Billing — nothing is charged automatically. You'll get an email when it's time to renew.

You can pick the currency you pay in at checkout. Prices are set locally for each currency, so there are no conversion fees or FX surprises. We accept local cards, bank transfers, and popular regional payment methods where available.

Only the original files you upload count toward your storage — your photos, RAWs, and videos. Deleted galleries free up space immediately.

You'll get an email when you hit 80% of your limit. You can upgrade to the next tier instantly, or delete old galleries to free up space. Nothing breaks — uploads simply pause until you make space or upgrade.

Yes — on every plan. Full gallery downloads use original, full-resolution files, and single-photo downloads can include Original when you enable that size. You can also disable downloads or restrict them per gallery.

Advanced is HD only (up to 1080p / 1920×1080), which covers most wedding and event highlights and saves storage. Pro and Max unlock 4K so you can deliver cinematic films at the highest quality. 4K files use about 4× the storage of HD per minute, so plan accordingly. Videos above 1920×1080 in either dimension are rejected at upload on the Advanced plan — upgrade to Pro or Max to deliver 4K.

After your client makes selections in a gallery, Trace matches those filenames against the original folder on your computer — RAWs included — and copies or moves the picks into a named subfolder. RAWs never leave your machine. Available on Pro and Max. Works in Chrome, Edge, Arc and other Chromium browsers. Brave needs a setting turned on first.

Max is for high-volume studios that need the biggest storage allowance, 4K delivery, Trace, and room for larger client delivery workflows.

Pay for 10 months, get 12 months — that's 2 months free every year you stay annual. You're charged once upfront and the discount lands automatically. If you cancel mid-year you keep access until the end of your annual cycle. No refunds for unused time, but you get to use what you paid for.

No. There are zero setup fees, hidden charges, or platform fees. The price you see is what you pay. Every plan includes a complimentary onboarding session.

Absolutely. Cancel anytime from Settings ‑ Billing. You keep access until the end of your current billing period. After that, your account is restricted — you can browse and download your files, but all other activities are paused until you renew.

If an account remains unpaid for 30 days after paid access ends, your files may be permanently removed. SnapStaq sends reminders before this happens. Please keep your own backup of any files you cannot afford to lose.

Yes. Choose Quarterly: you pay for 3 months at a time, exactly three times the monthly price, and your renewal day stays the same. Only yearly plans come with 2 months free.

Yes. In the last days of your plan (the last 15 days of a month, 30 of a quarter or 60 of a year), open Settings → Billing and tap Renew now. Paying early doesn't change your renewal date: the new period starts when your current one ends, so you never lose days. Renewals are never charged automatically.