SnapStaq
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Stacks
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Help Center
Everything you need to know about delivering stacks on SnapStaq.
Getting Started
How do I create a SnapStaq account?
Can I change my username after signing up?
How do I update my profile and business info?
How do I add my social media links?
How do I reset my password?
How do I delete my account?
Billing & Access
What happens when my trial or subscription ends?
Will clients still see my stacks if I do not renew?
Will SnapStaq delete my files if I stay unpaid?
Can I cancel anytime?
Stacks
How do I create a new stack?
What do Draft, Published, and Hidden mean?
How do I share a stack with a client?
What is the stack URL?
How do I set an expiry date?
How do I use category tags?
Can I duplicate a stack?
How do I delete a stack?
Uploading Photos
What file formats are supported?
How do I organise photos into sets?
Can I rename or move photos after uploading?
How does the cover photo work?
What happens after I upload?
Design & Customisation
How do I customise the client view?
What cover layouts are available?
How do I set the focal point on a cover?
What typography presets are available?
What colour themes are available?
How do I adjust the photo grid?
Privacy & Access
What are the stack visibility options?
How does PIN protection work?
What is Email Registration?
What is Payment Lock?
What is right-click protection?
Can I limit how many times the stack link can be opened?
What is Client Exclusive Access?
Can I password-protect a stack?
Downloads
How do I enable downloads?
What download sizes are available?
How does full stack download work?
What is a Download PIN?
How do download limits work?
How do I restrict downloads to specific contacts?
Can I restrict downloads to specific sets?
What is PIN Usage Limit?
Can I restrict single photo downloads to a smaller size?
Favourites
How do Favourites work for clients?
What are Favourite Notes?
What is the Selection Deadline?
What are Preset Favourite Lists?
Can clients create multiple favourite lists?
How do I view submitted favourites?
Can clients download their favourites as a ZIP?
Homepage & Portfolio
What is the Homepage?
How do I enable my Homepage?
How do I control which stacks appear on my Homepage?
What information shows on my Homepage?
Stack Optimizations
How do I add my logo?
How do I set up a favicon?
Can I hide the SnapStaq branding?
What are Presets?
Sharing & Notifications
How do I email a client about their stack?
What email notifications do clients receive?
What notifications do I (the photographer) receive?
How does per-photo sharing work?
Client Experience
What do clients see when they open a stack?
Can clients see each other's stacks?
What is Gallery Assist?
How does the slideshow work?
What is social sharing?
Selection Sync
What is Selection Sync?
Does it support RAW files?
Which browsers support Selection Sync?
Activity Tracking
Where do I see stack activity?
What does the Downloads activity show?
What does the Favourites activity show?
What does Email Registration show?
