The gallery delivery is the moment your client sees all the work you did — the months of building relationships, the hours on the day, the days of editing. It deserves the same care as the rest of the process. Here are five things that make a real difference.
1. Make the link the first impression
The URL your client clicks tells a story before they see a single photo. A gallery at yourname.snapstaq.com/their-wedding says "I built something for you specifically." Use a clean, recognisable collection slug that matches the shoot name. Avoid default-generated IDs or random strings.
2. Write a personal cover note
When you share the gallery link, do not just paste it cold. Write two sentences. Tell them what you loved about the day, what to look for in the gallery, and how to select photos if they want to send you their selections. It takes 90 seconds and it changes how they enter the experience.
3. Use Gallery Assist for first-time clients
If your client has never received a digital gallery before, they will have questions. Turn on Gallery Assist in your collection settings and they will see a short animated walkthrough when they first open the gallery — explaining how to browse, select, and download. You stop answering the same messages. They feel looked after.
4. Decide what clients can download
Every download is the original file at full resolution, so the decision is not about size — it is about access. Choose whether clients can download single photos, the whole stack, or only certain sets, and whether a PIN is required. Say so in your handover message and nobody has to ask.
5. Set an expiry date and communicate it
Galleries that live forever create no urgency. Set an expiry date — 90 days is a sensible default — and mention it in your delivery message. It protects your storage, creates a professional deadline, and gives clients a reason to actually go through their photos rather than putting it off indefinitely.